As every year comes to a close, marketing pundits feel the need to make bold predictions about the upcoming year. Technology trends. Audience shifts. These trends usually live somewhere between the obvious and the preposterous.
Voice search will be bigger this year than last. Duh.
AI is coming for your job. Doubt it.
On December 5th, the Calgary Marketing Association (CMA) held its Marketing Trends 2020 event at the Calgary Public Library. You know, the fancy new library downtown. Thanks go to Platinum Sponsor Canada Post and also for Forrester Research for helping make that happen.
This year’s keynote speaker, straight from New York City, was Bret Sanford-Chung, Vice President & CMO Executive Partner from Forrester Research. First, bringing in a speaker from a research company is a smart choice. Her subject matter was backed by evidence. Her speaking style was authoritative, yet relatable. Sanford-Chung’s background, real-life examples and stage presence were quick to subdue the marketers in the room whose natural response to any industry talk, like mine, is suspicion and doubt.
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